Privacy Policy
Last Updated: October 15th, 2025
Introduction
Thank you for visiting my website. I respect your privacy and want to be transparent about how I collect, use, and protect your information.
Important: This privacy policy applies to information collected through this website before we establish a therapist-client relationship. Once you become a client, a separate Notice of Privacy Practices (required by HIPAA) will apply to all health information shared during our therapeutic relationship.
By using this website, you agree to this privacy policy. If you do not agree, please do not use this website or submit information through it.
The Security of Electronic Communication
Please understand: Electronic transmission of information is not completely secure. Although I take reasonable steps to protect your information, I cannot guarantee the security of information you send through this website, email, or other electronic means. Any transmission of information is at your own risk.
Do not send sensitive health information, insurance details, or other private information through website forms or email. Save those details for our phone consultation or after we establish a secure, HIPAA-compliant communication channel.
Information I Collect
Information You Provide to Me
When you contact me through this website, I collect only what's necessary to respond to your inquiry and schedule a consultation:
Name
Email address
Phone number
Brief description of what brings you to therapy (optional)
Availability preferences (optional)
I do not require sensitive health information through this website. If you choose to share it voluntarily, please understand that website forms and email are not secure methods of communication.
Information Collected Automatically
Like most websites, I automatically collect certain technical information when you visit:
Device and browser information: IP address, browser type, operating system, device type
Usage data: Pages viewed, time spent on pages, links clicked, referring website
Location data: General geographic location based on IP address
This information helps me understand how visitors use my website and improve the user experience. It does not identify you personally.
Cookies and Tracking Technologies
This website may use cookies and similar technologies to:
Remember your preferences
Analyze website traffic and usage patterns
Improve website functionality
Most browsers allow you to control cookies through their settings. Note that disabling cookies may affect your experience on this website.
How I Use Your Information
I use the information you provide to:
Respond to your inquiry about therapy services
Schedule a free consultation to discuss your needs
Verify insurance benefits if you request this service
Communicate with you about scheduling, availability, or other service-related matters
Improve this website based on how visitors use it
Comply with legal obligations if required by law
I do not:
Sell or rent your information to third parties
Use your information for marketing without your consent
Share your information for advertising purposes
How I Protect Your Information
I take reasonable precautions to protect information collected through this website, including:
Secure website hosting through Squarespace
Limited access to submitted information
Regular review of security practices
However, no method of electronic transmission or storage is 100% secure. Once you become a client, all clinical information is protected under stricter HIPAA regulations and stored in HIPAA-compliant systems.
When I Share Your Information
I keep your information private except in the following limited circumstances:
Service Providers
I may share your information with trusted third-party service providers who help me run this website and my practice, including:
Squarespace (website hosting)
Calendly (appointment scheduling)
Thrizer (insurance verification and reimbursement)
SimplePractice (intake forms, video sessions and billing)
Google Workspace (email)
These providers are contractually required to protect your information and use it only for the services they provide to me.
Legal Requirements
I may disclose your information if required by law, court order, or legal process, or if necessary to:
Protect your safety or the safety of others
Prevent fraud or illegal activity
Comply with legal obligations
Your Rights and Choices
Access and Correction
You have the right to:
Request access to the information I have collected about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
To exercise these rights, please contact me using the information below.
Marketing Communications
If I send you marketing or informational emails (with your consent), you can opt out at any time by:
Clicking the "unsubscribe" link in any email
Contacting me directly
I will still send you necessary service-related communications (like appointment confirmations) even if you opt out of marketing emails.
Cookies
You can control cookies through your browser settings. Most browsers allow you to:
Block all cookies
Accept cookies only from certain sites
Delete cookies after your browsing session
Note that disabling cookies may limit some website functionality.
Third-Party Links
This website may contain links to third-party websites or resources (such as insurance information guides). I am not responsible for the privacy practices of those external sites. Please review their privacy policies before providing any information.
Children's Privacy
This website is not intended for individuals under 13 years of age. I do not knowingly collect information from children under 13. If you are a parent or guardian and believe your child has provided information to me, please contact me so I can delete it.
For clients aged 13-17, I work with parental consent as required by New York State law.
New York State Residents
As a New York State resident, you have specific rights under New York privacy laws, including:
The right to know what information I collect
The right to request deletion of your information
The right to opt out of the sale of personal information (note: I do not sell personal information)
Data Retention
Before you become a client: I keep inquiry information for up to one year to respond to follow-up questions or if you decide to schedule services later. After that, I delete or anonymize it.
After you become a client: Clinical records are retained according to New York State law and HIPAA regulations (typically 6 years after the last service date, or longer for minors).
Changes to This Privacy Policy
I may update this privacy policy from time to time to reflect changes in my practices or legal requirements. The "Last Updated" date at the top will indicate when changes were made.
Material changes will be communicated by:
Posting a notice on this website
Sending an email to individuals who have contacted me (if applicable)
I encourage you to review this policy periodically.
Contact Information
If you have questions or concerns about this privacy policy, or wish to exercise your privacy rights, please contact me:
Email: kia@kiayintherapy.com
Phone: (601) 301-3631
Consent
By using this website or submitting information through contact forms, you acknowledge that you have read and understood this privacy policy and consent to the collection and use of your information as described.
Note About HIPAA: Once you become a client, a separate Notice of Privacy Practices will govern how I handle your protected health information in compliance with HIPAA and New York State mental health confidentiality laws. That notice provides significantly stronger privacy protections than this website privacy policy.